Delete your StitchWing account
Ask to delete your account from the iPad app, or email us from your account address.
On iPad
- Sign in to the StitchWing account you want to delete.
- Open Account → Delete account and read what will happen.
- Press Confirm deletion request.
An accepted request shows a reference and signs you out. We email a receipt to your account address. Our team handles deletion requests within one month and emails you when complete; signing out alone is not deletion.
If the app cannot send your request, email support@stitchwing.com from your account address. You can also use email if you use StitchWing on Windows or Mac.
Before you confirm
Deletion ends your StitchWing licenses and account access, including a one-time Own It license. Deletion does not itself refund a purchase. Your locally saved pattern files are not touched.
Deleting your account does not cancel an Apple subscription. Cancel it separately in Settings → your name → Subscriptions → StitchWing → Cancel Subscription to stop future charges. We handle website-billed subscription cancellation separately.
Read Privacy, section 14 for the records we may need to retain.